Meta considers integrating OpenAI and Gemini into apps

PLUS: Salesforce replaces 4,000 support roles with AI & OpenAI plans massive data center expansion in India. AI helps paralyzed patients control robots, Tencent releases translation model.

In today’s agenda:

1️⃣ Meta explores OpenAI and Gemini partnerships while developing Llama 5 models internally

2️⃣ Salesforce AI agents replace 4,000 support roles, handle 50% of customer interactions

3️⃣ OpenAI builds 1-gigawatt data center in India as part of global expansion

  • AI helps paralyzed patients control robots through advanced brain-computer interface technology

  • Tencent releases open-source translation model outperforming larger competitors

MAIN AI UPDATES / 2nd September 2025

🤝 Meta considers integrating OpenAI and Gemini into apps 🤝
Temporary strategy while developing next-generation Llama 5

Meta is exploring partnerships with competitors Google and OpenAI to integrate their AI models directly into Meta's applications as an interim solution while developing Llama 5. The strategy represents a significant shift from Meta's traditional approach of relying solely on in-house AI technology. The company is already using Anthropic's Claude internally for coding tasks, suggesting a broader openness to external AI partnerships across different use cases. This temporary approach allows Meta to maintain competitive AI capabilities while investing in next-generation models.

🤖 Salesforce replaces 4,000 support roles with AI agents 🤖
CEO reveals AI now handles half of customer interactions

Marc Benioff disclosed that AI agents now manage 50% of Salesforce's customer interactions, effectively replacing 4,000 support positions. The remaining human staff focuses on complex issues while AI tackles routine tasks, enabling responses to 100 million leads that previously went unanswered. Benioff compared the AI-to-human workflow to Tesla's self-driving approach, where AI handles standard operations before escalating complex cases. The automation has already reduced support costs by 17%, with the CEO exploring similar AI integration across "every single function" to create an agentic business model.

🚀 OpenAI plans massive data center expansion in India 🚀
Major infrastructure push as part of Stargate initiative

OpenAI is planning to build a massive new data center in India with at least 1-gigawatt capacity, marking a significant expansion of its global infrastructure. The company is actively scouting for local partners to establish the facility, though exact location and timeline remain unclear. OpenAI is simultaneously opening a New Delhi office and expanding its local team, while committing to collaborate on India's $1.2 billion IndiaAI Mission to develop large and small language models for the country. This expansion represents OpenAI's strategic push into Asia-Pacific markets as global competition for AI infrastructure intensifies.

INTERESTING TO KNOW

🧠 AI helps paralyzed patients control robots 🧠

UCLA engineers developed a wearable, noninvasive brain-computer interface that uses AI as a co-pilot to help paralyzed individuals control robotic arms and computers. The system decodes EEG brain signals and pairs them with camera-based AI that interprets user intent in real time. A paralyzed participant completed robotic arm tasks in six-and-a-half minutes with AI assistance, while being unable to complete them without the technology, demonstrating breakthrough potential for assistive robotics.

🇨🇳 Tencent releases open-source translation model 🇨🇳

Tencent released Hunyuan-MT-7B and Hunyuan-MT-Chimera, an open-source joint AI translation system that delivers state-of-the-art performance despite its compact size. The models outperform larger competitors across 33 languages while maintaining efficiency that makes them deployable on standard hardware. The release represents China's continued push for AI self-sufficiency, providing developers with a powerful alternative to Western translation models in natural language processing.

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